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Staff Spotlight – Jaime

April 1, 2019 by

Staff Spotlight – Jaime

 

Our aim at Peter Jackson the Jeweller, is to delight you, not only with your purchase but our customer service. To us this doesn’t just mean being professional, having the correct knowledge or selling you something beautiful. We take our customer service to another level. We want to get to know you and create a lifetime of memories.

To help you get to know us better we’re putting the spotlight onto some of our Peter Jackson Family.

Who they are

jaime-work-photo

 

Our first team member is Jaime from our Carlisle branch. Jaime may be a very familiar face to many of you as she started working for the company when the store opened in November 2002.

Over the last 16 years she has grown from sales advisor to supervisor, then into her current role of assistant manager.

Her hard work and dedication for this company doesn’t stop there. In 2005 she achieved her Professional Jewellers Diploma collecting her graduation certificate in The Goldsmiths Hall in London. This qualification furthered her knowledge in all aspects of the jewellery industry to help advise customers and to challenge herself. Jaime also passed her Professional Jewellers Management Diploma in 2011. This covers all areas of management, from running a shop, to staff members, admin and our main priority, the customer.

 

What does she enjoy about her job?

jaime-wedding-photo

Jaime enjoys problem solving, or as we call it at Carlisle ‘detective work’. Whether this is a problem a customer is having, or something is wrong at stock take Jaime will always take it on and find the solution.

From her problem solving and many qualifications, Jaime has gained a lot of knowledge and this has resulted in being given the nickname ‘Ceefax’ from her colleagues (some of the younger readers may need to Google that) because 9 out of 10 times she will know the answer to a question.

Her other passion at work is meeting new people. This has led to Jaime being the Peter Jackson the Jeweller representative at wedding fayres around West Cumbria. She loves talking to people and hearing their extravagant or unusual plans about their up and coming big day! Jaime loves sharing their excitement, helping to select their perfect rings from our Brown and Newirth Wedding ring collection and giving her own advice. It wasn’t so long ago she planned her own wedding and enjoyed a fantastic honeymoon in the Dominican Republic which was well deserved after not having a holiday for over 7 years!

 

Fond memories of working for Peter Jackson the Jeweller

 

Jaime has also experienced some fantastic events during her time with the company. Some of her favourites were ladies Night at Carlisle Race Course where the team gave out a ‘diamond card’. One of these cards actually contained a real diamond and the winner got to have this set into a piece of jewellery.

Behind the scenes Jaime has had some fantastic opportunities while on training days and trips with our brands. She has visited many of the watch houses service centres including Tag Heuer and training days spent learning in depth product knowledge to share with you.

She also looks forward to the famous Peter Jackson Christmas Parties. Each year our Christmas party has a different theme which we only find out a few weeks before. Jaime’s favourite so far was the medieval Christmas party because the guests all wore fancy dress, there was no cutlery allowed and if you tried to use cutlery a red-hot poker was put into your drink!

 

PJ Christmas Party 2018

jaime-xmas-party

 

Interests outside of work

 

Jaime has an artistic flare which shows through her other hobbies such as calligraphy, card making and cross stitch. Giving her an eye for style and design which is perfectly suited to helping people select their ideal pieces of jewellery.

Jaime has a very close bond with her family which is even shown through her treasured Links of London bracelet. Each charm on it represents someone from past or present from a police hat to a bat (private joke). It is a really sentimental piece that she wears daily alongside her treasured engagement and wedding ring. However next on her list to own is a diamond set Tag Heuer link watch something she has aspired to own for a while. She loves the new design and with a special birthday around the corner she is hoping it may appear this year!

 

Race for Life 2018

jaime-race-for-life

To find out more about our Carlisle store and the rest of the team visit our store page.

Sian Gibson  PJ Dip PJ Man Dip