Terms & Conditions

The content of the pages on our website are for your general information and use only and are subject to change without notice.

The Peter Jackson the Jeweller website is aimed at providing a service which, where possible, replicates in store experience. We recommend you read the terms and conditions prior to purchasing.

Peter Jackson the Jeweller Ltd provides this website on an "as is" basis and as such accepts no responsibility for any errors, which will be unintentional.

  • Goods purchased using Interest Free Credit can only be delivered to the billing address of the credit/debit card holder which must be located within the United Kingdom.
  • Each product carries its own individual delivery date which is stated on the product page and on the confirmation e-mail.
  • All orders are subject to stock availability.
  • All measurements are approximate.
  • Product images shown will not be the actual size and will depend on your monitor's display and colour capabilities.
  • Colours reproduced are as accurate as electronic processes allow.
  • Not all brands are available at all our branches.
  • All prices are Pounds Sterling and include VAT at the prevailing rate.
  • All items will be supplied in our packaging or branded packaging from our suppliers.
  • This site is governed exclusively by English Law.

Once you have completed an online purchase, we will send you an e-mail confirming the order details. We will take payment for your order immediately and once all security and stock checks have been passed, we will diispatch your order to you. It is at this point that a contract will exist between you and us under these terms and conditions.

Buy with confidence

We hope that you will be delighted with your online purchase, however on the rare occasion you are not completely satisfied wih your purchase we are more than happy to offer you an exchange, credit note or refund, if it is returned to us within 14 days unworn, in pristine condition, with its original packaging and all relevant receipts and documentation. This offer does not include personalised items or special orders and does not affect your statutory rights.

An exchange, credit note or refund of your purchase can be done by returning your goods to the address below or by going into any Peter Jackson the Jeweller stores.

54a Fishergate Walk
St George's Shopping Centre

Please allow 10 days for your refund to be processed

Our guarantee to you

We guarantee all our products against manufacturing defects, which will be honoured at any branch of our Peter Jackson the Jeweller or through our mail order department on production of the sale receipt. Our guarantee is additional too and does not affect your statutory rights.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the “Pay later in 3” option. Payment is to be made to Klarna.


All website content is the property of Peter Jackson the Jeweller or its suppliers. Permission is given to all purchasers to electronically copy and print sections of this site for personal use only. Any other use, without our written permission, is strictly prohibited.

Deliver to store

  • Deliver to Store is available on orders placed at www.peterjackson.co.uk
  • The Deliver to Store service is provided free of charge.
  • Payment must be made in full at the time of ordering.
  • The collection date will be provided as an ‘estimated delivery date’ when you place your order.
  • When collecting your order in-store you must show a copy of your confirmation e-mail, a utility bill or bank statement from the last 4 months and the original card used to pay for the order.
  • Orders can only be collected by the person placing and paying for the order.
  • If you need to cancel your order please contact us via e-mail or telephone.
  • These terms and conditions are in addition to the above general terms and conditions of purchase.

Delivery & Shipping Returns & Exchanges

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